Delivery Information

Orders can be placed by e-mail, fax or normal mail.

For processing an order we need the following information:

A complete billing address with street address or POBox number and
postal/ZIP code.

A complete shipping address with street address and postal/ZIP code.

A purchase order number or reference number, if this is necessary for the
billing procedure of your institution.

The name and phone number of a contact person.


Shipment to European countries:
• all antibodies are shipped liquid and are stable at ambient temperatures without loss of quality for many weeks
• goods are shipped by FedEx, which takes 2-3 business days, if there are no delays with customs
• shipping costs are currently about 40,00€ for shipments to Europe. PLEASE NOTE: Taxes and fees charged by the authorities of the country of import are not covered by the shipping costs and due to the consignee
• shipping costs would have to be paid by you, so, if you agree to these conditions, please send your FedEx account number.
• payment: only bank transfer; bank details are given on the invoice.

Shipment to non-European countries:
• all antibodies are shipped liquid and are stable at ambient temperatures without loss of quality for many weeks
• goods are shipped by FedEx, which takes 3-4 business days, if there are no delays with customs
• shipping costs are currently about USD 100.00 for shipments to North America. PLEASE NOTE: Taxes and fees charged by the authorities of the country of import are not covered by the shipping costs and due to the consignee
• shipping costs would have to be paid by you, so, if you agree to these conditions, please send your FedEx account number.
• payment: you may choose between bank transfer and payPal; bank details are given on the invoice.