Privacy Policy

This Privacy Statement describes the ways in which Antibody-Facility (here referred to as “we”) collects, holds and uses information about visitors of who register or order products


We reserve the right to make any changes, modifications, additions or removals to this Privacy Statement without any notification.

1. The Information collected by us
The term "Personal Data" as used in this Privacy Statement refers to information such as your name, e-mail address, mailing address, telephone number, and any other information that can be used to identify you or permit us to contact you physically or online. We collect Personal Data when you register with the Site, place an order on the Site, send us an email or otherwise contact us through the Site, or if you voluntarily choose to provide this Information to us.

If you choose not to provide Personal Data to us, you will not be able to register. Your ability to use the Site will be limited to those web pages available to unregistered users of the Site. Additionally, you will not be able to place orders on the Site or contact us using this Sites with questions by email or otherwise through the Site.

 The term “Web Information” is information automatically collected by our web server (which may be hosted by a third-party) that your web browser makes available whenever you visit our Site, such as your computer’s IP address, browser type and operating system. The term “Web Information” includes "cookies" which the Site uses (as hereafter described). A cookie is a small text file that a website’s server places on a computer’s web browser. The cookie stores information which may be read by the website’s server about the browsing activities of the computer user on the Site. This includes information such as pages and content viewed, the time and duration of visits, search queries entered into search engines, and whether a computer user clicked on an advertisement. Cookies also can be used to maintain data related to a particular individual, including passwords or items in an online shopping cart. In some contexts, such as where a number of separate websites participate in a network, cookies can be used to track a computer user across different sites. Cookies do not alter your hard drive in any way and cannot be used to access any personal information from your computer. Cookies are used as a standard practice by many sites. Cookies are important to our Site and we understand that this might make you uncomfortable. If you would prefer not to accept cookies from our Site, you may modify the setting on the web browser installed on your computer. Please refer to your browser's online help feature or the user's manual for instructions on how to do this. If you refuse to accept cookies from our Site, it is possible that all or some portions of the Site may not function as intended. You may also delete our cookies using e.g. the internet browser used to visit our Sites. Please refer to your browser's online help feature or the user's manual for instructions on how to do so.

Web Information may be tied to your Personal Data after Personal Data has been submitted and, therefore, will be treated as Personal Data to the extent it may be tied to Personal Data. The term “Information” as used herein means, collectively, Personal Data and Web Information.

2. The intended use of Information

Most of our services do not require any form of registration, allowing you to visit our site without telling us who you are. However, some services offered on the Site may require you to provide us with Personal Data. In these situations, if you choose to withhold any Personal Data requested by us, it may not be possible for you to gain access to certain parts of the Site and for us to respond to your query.

We may collect and use Personal Data for any business purpose, including, but not limited to, the following: to provide you with products or services, to fill, confirm, ship and bill you for products and services you request (and notify you of your order status), to respond to emails, to provide customer support; to establish your online account, or to communicate with you for other purposes which are evident from the circumstances or about which we inform you when we collect Personal Data from you.

You provide Web Information to us merely by visiting the Site. We may collect and use Web Information to customize your Site experience, to generally help us learn about the usage of the Site, to help us run and maintain the Site, to study traffic patterns, to help us recognize visitors when they visit our Site again.

3. The non-disclosure of Information
We do neither sell nor disclose your “Personal Information” or any Information to any outside company or third party; provided, however, that Information collected from you may be transferred to a third party in the event that the business of this site or a part of it and/or the customer data connected with it is sold, assigned or transferred, in which case the Information would remain subject to the terms of the pre-existing Privacy Statement in place at the time such Information was collected or updated.

We may disclose Information in exceptional cases when we have reason to believe that disclosing the Information is necessary to identify, contact, or bring legal action against someone who may have breached our Terms and Conditions of Use or who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users of the Site, or anyone else who could be harmed by such activities. We may also disclose Information when we reasonably believe that the law requires it (in Germany or abroad).

4. The right of access, correction and objection
Whenever we process Personal Data, we take reasonable steps to ensure that your Personal Data is kept accurate and up-to date for the purposes for which it was collected. If you wish to contact us regarding our use of your Personal Data or object to the processing of your Personal Data, please email the Antibody-Facility CustomerService at If you contact us, please note the name of the website where you provided your Personal Data, as well as the specific Personal Data information you would like us to correct, update or delete plus a proper identification of you.

5. Security and confidentiality

To ensure the security and confidentiality of Information that we collect online, we use data networks protected by industry standard firewall and password protection. We take caution to protect your Personal Data from loss, misuse, unauthorized access, disclosure, alteration or destruction. Unfortunately, information transmitted on the Internet and/or stored on systems attached to the Internet is not absolutely secure. Therefore we do not ensure, warrant or guarantee the security or integrity of such information. We will not be responsible for disclosure of any Information due to errors in transmission or the unauthorized acts of third parties.

You help to maintain the security of your Personal Data stored in our systems by keeping your username and password confidential and protecting against unauthorized access to your password and to your computer.

Be sure to log out when finished, especially when using a shared computer.

6. Intended use of this Site

The services and products are only available for research institutions and companies. We will not knowingly collect, use or disclose Personal Data from a minor under the age of 18.

7. Contact us
If you have any recommendations or comments to improve the quality of our Privacy Statement just as any queries or complaints about our compliance with this Privacy Statement, please email the Antibody-Facility CustomerService at